A Simple Request

Dear EnormoCorp®,

When I call your customer support number and your automated phone system asks me to enter some information with my keypad, will you do me a favor and ACTUALLY USE THAT INFORMATION?!!!!

There is nothing worse than entering the number, screwing something up, entering it again, then going on hold for a few minutes only to have a customer rep come on and ask for that same information. Didn’t I just give you that?

Can I get a WTF, internets?

One thought on “A Simple Request”

  1. oh ya! WTF!?!?!

    That sh!t drives me nutburgers. “Please enter your account number.”
    *Bleepbleepbleeipbleeepbleepblee”
    “Thank you , you entered 38101334810381304801501358103851035. Is this correct. If so, press 1, if not, press 2”
    *bleep1*
    “Thank you. Please hold for the next available customer service representative. This call may be monitored for quality assurance purposes.”
    *holdholdyhold-hold*
    “Hi! This is Mister Mike, can I have your account number please?”
    AARRRGGH!

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