A Simple Request

Dear EnormoCorp®,

When I call your customer support number and your automated phone system asks me to enter some information with my keypad, will you do me a favor and ACTUALLY USE THAT INFORMATION?!!!!

There is nothing worse than entering the number, screwing something up, entering it again, then going on hold for a few minutes only to have a customer rep come on and ask for that same information. Didn’t I just give you that?

Can I get a WTF, internets?